Shipping Policy

Nutritail Distributors Sdn. Bhd. processes and ships orders within Malaysia.

Order Processing

Orders are processed within 1–3 working days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next working day

Delivery Time

Estimated delivery times:

West Malaysia: 3–7 working days
East Malaysia: 5–10 working days

Delivery times may vary depending on location, courier service, and external factors beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on delivery location, order size, and weight. Promotional free shipping offers may apply from time to time.

Delivery Issues

Nutritail is not responsible for delays caused by courier services, incorrect address details provided by the customer, or unforeseen circumstances.

If you experience any delivery issues, please contact us promptly at nutritail@outlook.com.